The mail bag gets heavier

Corporate email storage is growing 20-25% a year, thanks in part of heavier file sharing, according to Osterman Research. The data dump sucks $997B in productivity out of the U.S. workers annually, says research firm Basex.

 

Much of the drag is due to bad habits: an estimated 30% of email is occupational spam, causes by overuse of :cc, :bcc and "replay all."